Thank you for excellent service.
Miriam was excellent! Good price and quality of my new TV console!
The sales associate was amazing, she truly did her best to help us find the furniture we loved. Furthermore, she did her best to get it to us at the earliest rate. I am still waiting on another item that is on backorder and she made sure to keep me updated as to when it would get here.
The delivery team was very respectful and truly took their time making sure that the furniture was impeccable and it was placed where we wanted it. We have had other companies deliver furniture recently and it was nowhere the professionalism and respect we received with our delivery team. They were truly awesome!
Very pleased and happy thank you
The customer service provided For Jennifer Rojas (sale associate in Naples FL store) was excellent, super friendly, profesional and gentile.
Angel was the BEST sales Associate. He made sure we took the best informed decision and showed us everything you had in stock until we found the perfect match
Excellent service and delivery, all staff very professional.
We have been your customers for many years and we recommend you all the time.
My sales person went over and beyond to help me and was not in a rush. After a night the table, I asked if he can show me additional furniture. He took the time to show me every detail of the furniture I was looking at even though he knew I was not buying at the present time as the additional furniture was to be purchased at a later time. I will definitely reach back out to him without hesitation.
The sales rep was amazing her personality, attitude And drive to make sure my needs were met was Super. Miss Caroline put her best foot forward and making sure I got what was of need.
What an amazing company, service is outstanding I kept coming back because they were soo accommodating and a total pleasure to work with.
Sales associate was fantastic and delivery team also
Shopping experience was great and Sonia Alvarez she has a great personality she was very helpful she went over and beyond and i’m looking forward to returning back to El Dorado’s and hopefully I will see Sonia Alvarez again very professional!!! Shopping there it’s a pleasure...
Heidi, our sales associate from the Pembroke Pines store has been amazing to work with. In the past 3-4 weeks we’ve purchased 3 items and both times requested her. Very professional!
The delivery team went above and beyond expectations! They made sure that Everything was perfect and clean! Excellent service!
Eddy Christian was my sales rep and she was very efficient.I referred her to someone else who’s iny
The guys who did the delivery were fast and amazing..!
Mister Pedro is the best delivery/ installers
Our salesperson Egleida was wonderful. Allowed us time to browse without hovering over us. The delivery team was professional and courteous. Extremely pleased with our overall shopping experience at El Dorado.
Great professional salesman, Yuri Avila.
Yanet Collazo the associate who help me was very professional explaining me how the sofa I was looking for worked, which materials were the best , etc, She was also very friendly and that made me feel comfortable and made me make the the decision to buy.
Kelvin my associate was very polite, knowledgeable and friendly.
The delivery team was on time,helpful and friendly, also willing to go above and beyond with the furniture location.
Great value for price. Priced below competition. Sufficient inventory furniture delivered same week purchased.
Very professional staff and beautiful showroom. My first visit and experience with El Dorado and it was great from showroom to delivery. Tatiana was very helpful.
I thought my sales representative Sonia was great, I will be contacting her next month to pick out my living room furniture.
Good service, thanks
I am very happy with my purchase. The sales associate was attentive, helpful, and knowledgeable. I am definitely requesting her next time I shop at El Dorado.
The sales associate Franklin was very attentive and professional, he answer our sales questions. Didn’t feel any pressure and made my purchase experience great. I would recommend him with friends and clients.
Delivery person was on time and careful with my furniture, very friendly.
I hope you can recognize their efforts and excellent customer service.
MI AGRADECIMIENTO A LA VENDEDORA CATRINA..SUPER EXCELENTE EN TODO Y AL MANAGER..MUCHAS GRACIAS
Deseo agregar que todo el personal del dorado donde hice mi compra,es muy atento y eficiente,especialmente Lorenzo Garcia,al cual le cogimos un afecto muy especial porque estuvo pendiente de cualquier detalle,y cualquier duda que tuviera él está todavía pendiente de aclararla,además de eficiente ,responsable,amable,muy cariñoso y carismático,si hubiesen más estrellas se las daba todas,no dejó pasar por alto también a Franklin,quien en ausencia de Lorenzo,porque se encontraba de vacaciones,me asistiò también de manera muy profesional y me ayudò a escoger,adornos con mucha paciencia y gusto
Carolina Escotet was very attentive and worked diligently to get what I wanted / when I wanted.
Rosy is excellent! This is the second time I have shopped with her and purchased!
Thank you, I received my furniture on time and everyone in the team was very professional.
Súper buena la vendedora Ileana de Hialiah Store súper amable
La atención fue muy buena la persona que nos atendió muy agradable Jennifer y los muebles muy buenas condiciones
Excelencia en todos los aspectos
NO CONCERNS, LOVE THE WAY EVERYTHING WAS HANDLED
Marisol is the best sales person we’ve ever encountered at any furniture store! She has a no pressure attitude that allowed us the freedom to stroll, discuss and envision the pieces in our home privately, which is welcoming. We like the furniture at El Dorado, but we also like the furniture at other places...the deciding factor was meeting her and wanting to have that white-glove experience.
We did not buy anything during our first trip; she was the reason we went back after experiencing totally different sales techniques at other places. Those clingy sales people who won’t respect one’s space and seem to know what you need or want by pushing you into buying one piece over another based on price.
Marisol uses a consultative approach and is very knowledgeable. We asked for her on our second trip and continue to do so. We will recommend her to all our friends and as a result we will recommend El Dorado, not the other way around.
Marisol is a true asset to your organization!
Delighted by your products, prices, quality and value. El Dorado is the rare business that exceeds in every way. Thanks!
From the moment we walked through the doors to the time the delivery people left, everything was perfect. Our sales person, Jose, steered us to the perfect piece. The delivery people were on time, quick, and left the place spotless. 5 stars all the way.
Tina was friendly, knowledgeable and professional
Ruben was courteous and knowledgeable. I would definitely return to the store for future furniture needs.
I am very happy with everything thank you.
Very approachable and knowledgeable.
He makes you feel at home
francisco amazing sales guys and personality
Delivery team did a fantastic job transporting a big heavy dresser to a second level bedroom. A very difficult move that was handled extremely well
My sales associate Victor Corraliza in the Pembroke Pines store is hand down nothing short of AMAZING!!! He is extremely helpful and goes the extra mile to make sure you are comfortable with your purchase. He checked on my order on his day off and communicated with me the very next day to let me know my delivery date would be sooner. This is my second time having Victor help me and I honestly wouldn’t want anyone else. He should be commended for his excellent customer service and going above and beyond for his customers! ????????
Our sales associates Rodger from the Coconut Creek location went above and beyond helping accommodate us. It is representatives like him that keep business coming back. I will absolutely be referring my friends and telling them to ask for him.
Beautiful showroom. A vast inventory which makes it ideal for those who don’t have a clue. Makes me want to go back and refurnish home. That’s the best way to know how well your showroom is.
Nuestra experienca comprando en el Dorado fue fantastica! Ubaldo Colon, quien fue la persona que nos asistio en la compra, fue muy profecional y supero nuestras expectativas, al igual que la logistica para la entrega de los muebles.
Felicitaciones!!! hacen un excelente trabajo!
Y siempre seran nuestra primera opcion.
I am really happy with the service received. Yanet Moya is a fantastic sale representative. She was very king and knowledgeable about the product and services of the store. She helped find what I need and what was best for me. She followed up with me after the delivery and helped me change a product that did not fit in my room. She is the best.
We were looking for a specific size and style of counter height bar stools. My project manager found the ones we purchased on your website. They were even nicer in person. They are perfect for the space. Pedro was our sales associate and he was great! We had a wonderful shopping experience at the showroom.
Our sakes representative Yuriy was very professional and very helpful .
Jose Nuñez es quien nos atiende es super atento y profesional
siempre busca la manera de que que salgamos complacidos.
Cindy did a great job, and I love my new breakfast nook set.
It could not have gone any smoother - your store is fantastic and anyone should feel it an honor to deal with you! It wouldn’t allow me to answer the two questions but I heard about you from tv and I would definitely recommend you!!!!
The service was great and the delivery people were terrific.
Your sale Rep. which last name is Apple.
He is amazing super friendly and kind.
I visited showroom 5 times in total. The 5th time I brought wall color samples to finalize selection and made order with Lloyd. He was attentive, concise, professional and efficient. I did not expect that the 8 pieces would be delivered in full exactly one week from placing order. The delivery team was as good as can be imagined or hoped for. Set up everything efficiently, quickly and removed all packaging. They were clean and friendly. It is not possible to envision a better overall experience from shopping, to ordering through delivery. I WILL certainly be buying additional pieces within 2 weeks and have recommended that a friend come in this week and pick up several pieces for a guest bedroom. Thanks to the entire El Dorado team for a job magnificently done!!
La representante de ventas Marisol Niebla es muy profesional y atenta. Me ayudó a elegir lo que necitaba y daba varias opciones para la compra.
Very pleased with your service.
Sales team was very helpful in providing us with what we were looking for in a sofa. Thank you!
Representative was able to assist me on what I was looking for and made it easier me to make the selection on the item.
My experience with El Dorado was excellent and the help of Yohamed Perez was very, very good!!
Quiero agradecer a Ernesto el muchacho del delivery y a su ayudante por el excelente trabajo que hicieron , fueron extremadamente profesionales .
Excellent customer service sales associate
Excellent delivery driver and helper
El Dorado proved to be an excellent experience from the moment I walked through the doors to the delivery of my purchase.
Efficient, Professional and Courteous!
My sales associate was awesome Maritza, she works out of the Pinellas storeFlorida. I have already recommended her to a few friends and family. Great job Maritza!
I was very pleased with my service and my new furniture. Thanks again El Dorado Furniture.
I would like to express my gratitude to Ms Yadi Alvarez. She was thoughtful, knowledgeable and made the shopping experience a pleasant one. It will be a pleasure in doing business again with her.
TRULY The BEST Customer Service I have ever received from Start to Finish.
We like to shop at eldorado funiture, they have so beautiful Funiture..??
Yania, the sales rep was extremely helpful and caring. Unfortunately one of the pieces of my bedroom furniture didn't fit up the stairs and I had to return it, but Yania made it so easy to switch that piece for another one smaller. Next time I go to buy furniture at El Dorado, i will go with her
Veronica from el dorado furniture at fort myers was extremely helpful. Will definitely look for her again
Mr.Adonis werry cknoligeble,educated and polite person
I went to Eldorado to look for furniture. I found a helpful m’en he is very patient with us. I become Eldorado customers now thank you for the Good service.
El Dorado wad the first stop for the piece of furniture I was looking for. I did not have to go anywhere else. That says it all.
Greicis Herrera was so friendly, knowledgeable and engaging. She helped us thoroughly and kept in touch with us from beginning to end. The delivery team was punctual, friendly and clean. The whole process was very easy and efficient.
Came weeks faster then expected. Henry who helped choose the couch was great and the 2 delivery guys were very kind. Will be back. Could not be more satisfied!
My sales associate Luisa was excellent. She made possible that I got the furniture when I needed it when Rooms to go and City Furniture were not able to do so. And the delivery team was amazing. I would recommend your store to all my friends and family.
great service all the way around from the sales rep and drivers. thank you
For me it was a fabulous experience the very professional and exclusive staff with the attention. Luis Enrrique, an extraordinary person, has never had the pleasure of dealing with a seller with such patience and charisma, excellent attention.
Everything was great! The delivery team was the best very professional fast and cleaned up after themselves.
Fue mi primera compra con ustedes y me pareció un buen SERVICIO.y la puntualidad de la entrega... muchas gracias ...ha por cierto me atendieron en mi idioma que más puedo pedir gracias...
As always, Gypsy is the best salesperson ever. She has handled my many purchases from El Dorado over the last 18 months. i needed a bed frame and headboard that was under 42 inches. She walked me straight to the one that was perfect. I am truly amazed at her knowledge of of all the pieces the store has to offer. The latest delivery team was also great. Both Johnny and Jorge were careful and knowledgeable in assembling the bed frame without causing any harm to my house.
Every thing was excellent. Thanks for all.
Todo fue inmejorable. Estamos muy contentos.
Overall a very good experience from purchase in store to delivery.
My sales associate Hennessy was absolutely amazing! She was very friendly and helpful with my very first furniture order. I’ve already gotten so many compliments with how it looks. The delivery team was also super nice and careful setting my furniture up for me. I’m will be shopping more with El Dorado in the future for sure.
Had a problem with one of the six chairs ordered and it was handled professionally
Our sales associate was excellent and the delivery team was timely and quick.
Simply great from the beginning to the end!
I had an excellent shopping experience. Both the delivery team and the sales associate were very professional.
I lived in South Florida for years and that is how I know El Dorado Furniture. I was surprised at how modern the store in St. Pete was. Frankly, it was beautiful and an adventure to explore.
Our sales representative Trish was informative, helpful and went out of her way to answer all our questions. I will definitely be back to the store, it is nice to see that the store has made it
to the Tampa area.The manager Luis also made our visit feel like we were VIPs. He was very accommodating and friendly. It was like speaking with someone from the original family that
started the business. He was welcoming -we met him at the entrance to the store and he was very professional and through out our time there we saw him several times and he followed up to make sure
we were being taken care of. I have recommended the store to several of my friends who are not familiar with it. I would suggest that a pamphlet be made up providing information on the car in the store,
the picture of the family etc. It is a wonderful story of a successful family that has a lot of interesting history attached to it. Thanks again-
I have been a costumer for about more than 10 years now. And I have to say this is my favorite furniture store ever. El Dorado is always the best option whatever you need for your home. They always got what you need; best of the best. Period. 100% .
Very pleased with the service, the seller is an excellent professional, very friendly. He helped me choose the perfect furniture for my home.
Henessy Lizardo was our Sales Associate.This is our second purchase with her. She is very knowledgeable, friendly and we felt like she had plenty of time for us.
We will for sure recommend her to our Friends and Family.
I had the best costumer service experience with Hernan at El Dorado ( Miami Gardens ). He was very professional, responsive and made every effort to make our shopping experience pleasurable. He provided us with all of the available options and he met every single one of our expectations. We will recommend him to all our friends and family members.
I want to also thank Diego for an effortless financial process.
We were helped immediately upon entering the showroom, salesman Apple was attentive and knowledgeable. Delivery was on time and completed quickly and professionally. There was a follow up call to check on satisfaction and quality of product and service. We were very pleased.
Shopped with El Dorado for office and home furniture. Received office furniture sooner than estimated; Got it Thursday, July 2nd, was set to receive it Saturday, July 4th. My home furniture will be arriving tomorrow Saturday, July 4th between 12:30pm-3:30pm. Super excited to see the coffee table for the very first time.
Felicidades Jose Pérez un excelente vendedor. #10
Me encuentro satisfecha tanto por la atención recibida como la entrega a mi domicilio
Pedro, my salesperson is a superstar for ElDorado.
From the beginning to the Delivery team this was a Superior experience.Thank you El Dorado.