Customer Reviews

The sales lady at the store was extremely nice and efficient. The delivery personnel were excellent!

Cristina Puerto was our sales associate, she have been great in every single visit and purchase we have done . The Delivery team were great and helpful , great team
Thanks

AJ and Mayra are wonderful!
Both are friendly, knowledgeable and patient.
It was an easy exchange when I realized that the stuff I got didn’t look good for the overall appearance.The staff at the office are all great. The delivery personnel were so careful. I love my shopping experience at El Dorado….. perfect!!!

Rey was our sales associate and he was phenomenal. His attention, his patience, and his knowledge were beyond our expectations. A great asset to El Dorado.

Cristina Puerto was absolutely amazing. She treated me like a true friend. Was professional didn’t put pressure and helped me design my bedroom. I’m so happy to work with her

Janis was my sales associate, I have been looking for years for a bed set that would match my Hollywood swank nightstands and dresser without paying a lot of money, Janis showed me a headboard that match perfectly. Janis thank you so much!

Lander was wonderful. Very helpful. Gave us room to shop without hovering and checked on us to answer questions.

The delivery crew was on time, considerate, professional and clean.

I would like to recognize Mr Pedro Chico for his excellent customer service. He and his team has delivered furniture to us before and he has always been very helpful. He certainly put attention to details making sure that furniture is properly ensamble and located accordingly with our decor. It is obvious that Mr Chico is very proud of his job and I honestly believe that you are lucky to have him as a member of your team and he is an asset to your company

Jerry Garcia was our sales professional. Jerry was both professional, well informed, friendly and a pleasure to work with. I don't like shopping but Jerry made it a pleasure.

Very satisfied customer.

Joseph Pallay

Especial trato de Martin el vendedor, excelente profesional, haciéndonos sentir a gusto y en familia al igual que el manager de la tienda que todo el tiempo se mantuvo al tanto de facilitar nuestra compra y que estuviéramos muy satisfechos
Excelentes profesionales que marcan la diferencia dentro de la tienda,

Patricia was my sales associate. She answered all my questions even during her vacation.She is very professional and knowledgeable. Very patient and I would highly recommend her to my family and friends. I very pleasant experience.

I would like to say thank again to tje sales associate Danuel for his patience and dedication in each purchase.

The sales representatives Alejandrina Perez and Jessica Kasten were absolutely phenomenal. They stayed constant communication via text. They answered my messages even on their day this is what I call going above and beyond. Excellent customer service. I have purchased furniture from Eldorado before and the quality of furniture is always good. I have not any problem thus far.

Amazing furniture selection.
Very professional knowledge team.
Great, friendly atmosphere.
Thank you, El Dorado.

Beautiful and very organized presentation of furniture

Our Sales person was very helpful and knowledgeable. The best furniture buying experience we’ve had in a long time!

Our sales representative Tom Clement was excellent. He was presentable, knowledgeable, and helpful.

My experience was welcoming with a good sales and delivery service and good quality of the products.

My sales associate was the best! She was very knowledgeable. Took her time when I was indecisive. She got a feel for what I liked. Knew her product. Recommend!

Alex Jean Baptiste is amazing and knowledgeable.
He should get promoted, he’s that great. Thank you again. I’m very happy with the products.

Shopping experience with Roger excellent. He was very attentive and helpful. Delivery team exceptional. Arrived early and were courteous and hard working. Very pleased with my first experience of shopping at El Dorado

From Sales to Delivery team all was perfect and professional. Delivery team noticed a small nick on desk drawer and called it in to be replaced.

Thanks to Jorge for the great attention at the store understanding our needs and the delivery team that was so careful during the process. Everything was great an on time.

Regards,

Andres

The delivery personnel Jose and his team was exceptional in putting together the furnishings making sure everything is fully functional. Sales representatives Alex and her team was awesome we will be back.

I hope have shopped in the past and love all the furniture I have purchased. Louis did a great job and I will use him again on future purchases.

Our sale rep. Angel Cervantes was pleasure to deal with. He addressed all of our concern and went beyond and above to help us. The delivery team was also excellent in delivering and preparing our order.

I will like to thank Ms. Ileana Varas (Professional Home Furnishings Associate) for the excellent treatment and help that she provided my wife and myself picking up the product we were looking for.
She was very knowledgeable and very professional. She is a 100% sales person. We recommend her and thanks her for her help.
Cristino & Haydee Quintana

All departments were exceptional, professional, and attentive. Five stars written.

The overall experience was great!

Sales agent and delivery specialists were excellent.

Our incredible sales associate Frederico Blanco did a great job. He welcomed us into the showroom and was very patient and accommodated all of our many requests. He followed up when our sofa arrived earlier than expected. The sofa was delievered earlier on the day ans we absolutely love it!!! It is the bomb diggity!!

On another note, even on his day off, he responded and I was able to order box springs without any problems at all. After visiting other furniture stores in the area and dealing with other associates, Federico Blanco has been the BEST!!! Federico Blanco set the standard high for customer service and professionalism.
He is a great asset to your company!!!

My experience with El Dorado from the store & delivery was excellent!

everything went well everybody were very professional about the process of buying and the delivery and the installation of where I want furniture to be place.
Thank you

The experience was a good one from the time I walked in your door to when the delivery men cleaned up and walked out ours. We love our new table and would definitely recommend El Dorado to friends.

I've had a great experience with El Dorado. The quality of the furniture is excellent. Julieta, the sales representative, did a wonderful job. And I was satisfied with the deliveries.

I have bought from different locations and sales representatives. They have been very helpful and I would recomend them both, Lenier Canela from St Petes location and Janet from Wesley Chapel. I can extend our thanks to the manager that took his time to help us as well. Great service!! Great Team! Keep it up!!!

we love el dorado furniture for the quality and beautiful designs

Excelent experience!, I am happy with my furniture and Leo the sales associate was very kind

Frances was a wonderful Sales Associate. She was very knowledgeable about the furniture and she went above & beyond to help us choose the right sectional for our living room. We will definately make an appointment to see her the next time we shop for furniture.

El Dorado has big selection of modern style furniture at reasonable cost with good quality.

Excellent furniture store
I have been your customer for 20 years
Lloyd is my sales representative. He is very professional, patient and eager to find what I needed even trying other locations.
He is an asset to your company...

I have been shopping there for years and I always go with the expert ELIZABETH FORTUM, she’s is helpful and professional… I recommend her 100%.

We will continue to shop at EL Dorado

We have bought other times with you and we have always been pleased.

El Dorado furniture is by far the best furniture store I’ve ever been to. Very modern looking and beautiful furniture. I highly recommend.

I am very satisfied with the El Dorado team in Naples. They are excellent customer service oriented and knowledgeable of their products that they sell. Delivery service is always excellent and willing to help with placement of products. Very satisfied and would recommend them to friends and family..
Thank you

Very satisfied with service and time spent in the show room

The pick up experience was excellent, excellent customer service. I will give 10 starts. I don’t remember the person name at the warehouse, but he had outstanding customer service.

I’m very satisfied with the attention I received when I decide to go to El Dorado showroom.
Blanca , the salesperson, she is the best.
Very nice, very friendly, she knows what to have to do, excellent professional and the delivery team very nice too.
I’m happy with my new furniture! ??

Thank you for excellent service and delivery as promised.

Fui asistido por una excelente vendedora y mis muebles fueron bien transportados y ensamblados en mi casa. Una muy buena experiencia de compra. Mis más si sinceras felicitaciones a todo el equipo !!! Buen trabajo !!!

Robert our sales rep is the BEST. He can be dealing with multiple customers at once, yet make you feel like you are the only one. I have shopped with him before and because of the experience I will only go through him. This is my 4th purchase with his assistance. He is simply the best.

Yanet was very responsive and very helpful throughout the whole process. I would highly recommend anyone to work with her again. The delivery team was punctual, and was also very helpful during installation. They made sure to leave my sofa exactly where i wanted it.
this overall process was 5 stars. I would 100% purchase from this El Dorado again and i already have recommended my family and friends to visit this location.
thank you to all who made this experience so great.

The professionalism of my sales associate Yasmier from your Wellington store made a big difference. I have already recommended him to a friend.
In addition, I was pleasantly pleased with all aspects of my dealings with El Dorado from ordering to the delivery. Thank you.

Pedro my sales associate is amazing, and the delivery team was incredible!

Our sales person was so attentive but not over board. He knew all about the units we were considering! He thought that he was working the next day but was actually off. He came in on his day off so we could place our order since we needed the couch asap. We will highly recommend Alois and El Dorado.

El servicio al cliente de federico excelente muy colaborador y se tomo su tiempo para resolver dudas y explicarnos todo, el Sr Jose de delivery excelente muy comprensivo, respetuoso y amable, me colaboro para que todo quedara perfectamente organizando, me siento que fui atendida con un muy buen servicio en la tienda y tambien con el delivery.

BOTH EXPERIENCES WERE TOP NOTCH OUR SHOW ROOM EXPERIENCE WAS AMAZING WITH OUR REP THE DAYOF PURCHASE VERY PATIENT AND PROFESSIONAL WITH HUSBAND & WIFE DISAGREEING LOL & THE DAY OF DELIVERY ONTIME AND SUPER COOL VERY POLITE DELIVERY VERY HELPFUL
IN MAKING SURE THE MATTRESS WAS CENTERED I WAS EXTREMELY PLEASED WITH THE OVERALL EXPERIENCE THIS IS WHY EL DORADO HAS THE REPUTATION IT DESERVES.*************** 100%

Juanita, our sales rep, was very personable and was pleasant to work with. A good portion of your furniture selection is not our style, but surprisingly, we found exactly what we wanted.

First-class experience from initial start to beautiful finish!

Excellent salesman (Victor Carrizales), wonderful product.

I would have never thought i would buy from ElDorado. The store itself seems very extravagant, but there are very modern and cool design products - different than I would expect from store entrance, layout, decor.

Im very pleased with my purchase

I love your luxury style & quality furniture. The sale representative & the delivery team did their amazing jobs to make us happy & satisfied with their products.

Everyone we in countered with was very professional and friendly. Would recommend your store to anyone who is furniture shopping.

Excellent experience office personal very knowledge and helpful can thank enough to sales associate Frances for all help time and good taste helping me choose the furniture for my house feel more like a close friend helping me really happy with my purchase delivery team was awesome too carefully transport and assemble my furniture where I want it making sure all where in good condition and working before they leave polite can't thank Enough for all the smooth process very happy customer will recommend and buy more from El Dorado Furniture's

Thanks Miss Ary Lopez for her professionalism in the attention and sale of the furniture.Thank everyone who supported me in selecting the correct furniture. The gentlemen in charge of delivering the furniture to my house did it very competently. Thank you very much to the employees of Calle Ocho Boulevard.

I would like to thank Pedro, and Heidi for being instrumental in our purchase. We felt that they had our best interests at heart, and that is difficult to come by. They were very knowledgeable, attentive, accommodating, and good listeners. They our El Dorado experience an enjoyable one!

Thank you!
Giovanni Salazar

Love shopping here!!

I am a repeat customer over the last 14 years and always find what I want at the right price.

Martha was the Representative who helped me. She is an excellent salesperson. She encouraged me to walk through all the rooms with her to look for a table even though El Dorado did not have the shape of a table I thought i wanted. She was correct that I should "take a look". I did find a table I love in the showroom and luckily it was in stock. Martha was patient, knowledgeable, helpful and pleasant. The table was delivered Wednesday, May 3, 2023. The delivery people were nice, efficient and the table looks great in my Great Room. All went well & I am very happy with El Dorado.

Sales rep Armen was awesome
The products you offer are unique
Love your store

Ramon is the customer service associate you wish you could find in every single place you buy anything for the home. He is knowledgeable, patient, and friendly. You go in to buy one item and he explains how you can complete your look or room with additional pieces and you couldn’t be happier because it’s a one stop shop, and you didn’t realize it.

Sales associate was very professional and knowledgeable. Best of all he listen to what we wanted and was not overbearing.
Store design was easy to get around all the different furniture. Delivery was on time and we were notified when they near by. So far we are very pleased.

Elry from Pines was very attentive, informative and patient. Greatly appreciated his customer experience. Made me come back and purchase my furniture with him. Helped with any questions I needed with delivery exc. People who delivered my furniture were great. Service was very quick installation and friendly. Great experience for first time buyer with any type of furniture.

We first went to Ashley furniture and then to city furniture....salesman was rude and the way the furniture was displayed was like a yard sale to much of a cluster and they did not have what they were showing.
The moment we walked into El Dorado furniture store the displays were phenomenal and the salesman was knowledgeable and professional!
We picked out a recliner that we wanted and they delivered! we will be buying all of our furniture from now on at El Dorado.
We will also be recommending El Dorado furniture to all our family and friends.
Thank you we are very happy!

Excelente service and delivery

We previously bought furniture from El Dorado. Good value

Excelente servicio, productos de calidad y la atención de la señorita Laura fue realmente especial en todo momento. Muchas gracias

Great sales team and delivery team. Very professional and did an amazing job.

Doris, our sales person, was knowledgeable, friendly and extremely helpful. Would ask for her again. Good follow-up on phone calls.

The two gentlemen that showed up and did my delivery were absolutely fantastic. Efficient, friendly and did a great job. They represent El Dorado with the utmost courtesy and professionalism.

The sales associate Patricia Gonzalez was awesome, she made us feel like family and it was a very fun and wonderful staying in the store. We can’t wait to go back and buy more goods for our house.
Jose and Adriana Garcia

Eduardo at your 2475 SW 8th Street Miami location provided exceptional customer service and assisted me throughout the entire process.

Mr. Edward Cusato was amazing, he’s extremely experienced and has knowledge of all products.
He was helping me with measuring my living and where windows are and doors .
He made my shopping experience a joyful one.
Thank you so much Edward.

The delivery guys were amazing, very kind and professional. Gigi was also great. As always it has been a pleasure buying furniture from you!!

My salesperson was Adriana of the El Dorado Pembroke Pines Boulevard. I highly recommend her and you must ask for her when visiting this location. She was extremely knowledgeable, a true professional.

We have made countless purchases from El Dorado Furniture over the years and have, in fact, recommended it to many friends. Our usual representative, Rita Verzura has been an extremely attentive sales rep and a "friend."

I love working with Gema all the time she is amazing I been buying for many years and I always worked with her amazing person

I have been buying from el dorado with sales associate Victor Coraliza for 10 years. He is the best.

We have known about EL Dorado furniture for a long time from our parents and grandparents it has been a pleasure reconnecting again thank you very much

Excellent experience from walking along store side by side with sales representative to purchase and delivery. I have all new furniture with elegant style and trendy for present new homes.

Julia Demce is an incredible Sales Associate. This was the best experience I've ever had in purchasing , delivery, set up and clean up. Top notch from start to finish.

Dayana our sales person was excellent and we will return to buy a few more pieces. Delivery was great and the guys were helpful! Very happy with our purchase.

Our sales associate, Victor is Exceptional!! His knowledge of products, knowledge of style, his great relationships with his coworkers, knowing what is on sale the day you are shopping, makes shopping at El Dorado a complete pleasure. If you want advise regarding your furniture, he can offer suggestions as he is a designer as well. If you don’t want any suggestions, he does not step over the line and interject with his opinion. He is a wonderful sales associate! Ask for Victor when you stop in at El Dorado.

I had purchased previously from your store in Coconut Creek about 4/5 years ago and loved the pieces I bought. - I have no regrets about coming back to El Dorado for my recent purchases - very satisfied Customer.

I have been a very old client. You have always been excelent in all respects and your staff have been extremely knowledgeable and friendly. Keep up the good work.

The customer service we received was impeccable. The sale associate was great and the delivery team was phenomenal. Thank you Eldorado!

I'd like to express my gratitude to my sales associates Claudia Salva. She was phenomenal, very detail oriented. she listened to everything i had to say in reference to all different furniture selection. she handled herself in a professional manner. she truly provided top tier customer service.

I am very pleased with my dining set. The delivery men were excellent. They took their time assembling and were very careful and meticulous. They helped me throughly inspect the furniture to make sure I was satisfied. Thank you very much.

Mitchell Brinkman's professionalism is stellar. Listened to me, was patient, knew the inventory and demonstrated how power furniture worked. Perfect combination of confidence, professionalism and patience! He made it easy to purchase furniture without being pushy. I will return for more purchases.

The salesman was extremely helpful and knowledgeable. Will definitely be back for future purchases