Customer Reviews

Delivery team was very professional and carefully placed furniture exactly where we wanted. Very good service.

Apple was awesome! He was very knowledgeable, friendly and professional. Our whole experience from start to finish has been great! Will definitely be back, definitely requesting Apple and the same delivery guys if possible! Thanks so much El Dorado !!

Quiero expresar mi sincero agradecimiento a Aixa Alejandro por su excepcional ayuda en la compra de nuestro juego de cuarto en El Dorado. Desde el primer momento, Aixa mostró un profundo conocimiento del producto y una gran paciencia para responder todas nuestras preguntas. Su asesoramiento personalizado y su atención al detalle hicieron que el proceso fuera sencillo y agradable. Gracias a su profesionalismo, encontramos justo lo que buscábamos. Recomiendo encarecidamente a Aixa para cualquier persona que necesite asesoramiento en la compra de muebles. ¡Excelente trabajo!"

Best experience from point of sale to delivery.

Herman was extremely helpful . He took the time to see what I was interested in and walked me in the right direction. I bought a couch , 2 chairs, a mirror and a pillow.
I will be returning soon for side tables and an entry way console.
Looking forward to working with Herman again.

Delivery driver took the time to be clean, explain everything and made sure everything was working

Gema Nahar my sales associate was awesome. She helped me select my furnishings for my condo. She is very knowledgeable and accessible. We spent a lot of time over several days looking and selecting the furniture. I would recommend Gema to all my friends and family.
The delivery serve was super great.

Ken

My salesperson Allan was extremely helpful, knowledgeable and patient. I would definitely recommend my family and friends to him.

I would like to take this opportunity to give a warm thank you to my sales representative Mily Rodriguez from the store in Hialeah, she was excellent, with the description provided she knew exactly what I was looking for. Once I decided on the furniture, she followed up with me step by step. I also want to take this opportunity to thank the delivery team truck #214 Aikel & David; for their professionalism; arrived on time and how quickly they assembled the furniture without making a mess.

As a previous customer, I knew I was going to receive the excellence and professionalism that I received from my sales person Mily Rodriguez and the drivers Aikel & David.

I hope your company continues to provide the excellence in customer service that was displayed in this purchase.

Thank you,

Marina Hernandez
786-213-6915

Excellent expirience! amazing service.

Excellent service provided by the representative at El Dorado Furniture. Highly recommended, very attentive and professional!

Excellent

Job well done

The sales room could not be more helpful. She was knowledgeable, helpful, and simply pleasant.

I AM AN OLD OVER 10 YEARS SATISFIED CUSTOMER.

Our first impression was the size and choice or furniture. The sales representative Junia then took the time to guide us and answer all our questions. She was a true professional. Following up calls to remind us about the delivery and checking if everything was OK. Plus a call to see if everything was well delivered and ask if we were satisfied.
Trylly the best furniture shopping experience we've ever had.

Great n easy experience

Our Sales Rep in the Plantation store was Jean Pierre and he was great. He made us feel very comfortable and gave us plenty of space to browse the store. He is very professional and empathetic. We would definitely be back to see him in our next furniture search.

Great service great delivery great stores. Love Eldorado

Absolutely happy! 10+

Outstanding service!

Great experience start to finish

Our sales associate David was very knowledgable, friendly and professional. We are old customers, have shopped at your showrooms before and love the high quality selection of furniture. Our delivery team was awesome, on time, friendly and professional. We highly recommend El Dorado Furniture!

Claudia was very helpful and knowledgeable, and made my shopping experience more enjoyable.

Jacques Desamours provided excellent customer service. I had a question about a delivery and texted him thinking he would see it the next day and he responded to me that evening after hours, which was totally unexpected and appreciated.

Elizabeth Fortun exceeded all expectations I highly recommend her

We enjoyed working with Ray @ wellington store. He was knowledgeable and attentive. He listened to what we wanted and guided us to wonderful pieces in the showroom. We love our new home office and thank you Ray for all your help!

Excellent service. Jochi the sales asociate at Kendall Store was amazing!!
Pedro Chico and Javier were very kind and professional too

Very happy with our furniture. Great quality for the money. Our sales associate, Gypsy was very helpful and kept us up to date on our delivery status. Delivery team was right on time, even early, and set up our furniture as we requested and they cared about our home.

Es un negocio donde da gusto comprar. Además tienen planes de pago muy cómodos y en plazos convenientes para salir rápido de deudas.

Our salesman Roger was extremely knowledgeable, informative and friendly. I am very happy with our experience.

Our sales person was so helpful, not one bit overbearing, extremely knowledgeable of his products and had amazing helpful comments. He explained exactly what to expect in the setting up of the delivery and accepting of the delivery. He answered every question very well and was so extremely helpful. I wish I had more I needed to purchase from ElDorado just so I could request Henry again, as I know he will always give his honest opinion when asked.

Excellent service. Oscar is the best!!! Thanks.

I love the showroom and the sales team at the Wellington Store...

Hans, my sales representative at the Wellington store was extremely professional friendly and very informative.

I just moved here in May from Connecticut and been to several furniture stores but the professional, warm feeling I received from my salesman was beyond my expectations.Herman made me feel like he cared and if I needed anything else I would definitely ask for him.

Our Salesman Kerstin was very good, professional and personable. He knew the store well and the product. We will ask for him if we buy any other furniture in the future

Luz in your Wellington store has helped us for the last 9 years. She is very friendly & helpful & would recommend her to anyone.

Great service from start to finish! Sales rep took the time to listen to my very specific needs and pointed me in the right direction, without trying to oversell me. The whole process took very little time. The delivery showed up earlier than expected, which was perfect!

I am very pleased, we returned to add more to the order. Your sales associate was wonderful and knowledgeable.
Thank you

Excellent customer service. Excellent products like usual.

Great Experience -- Hassle Free.

From the door to my room, everything was great!

Yas was our sales rep and he was awesome. Very professional, knowledgeable, and patient
.

Milan was excellent. Follow up with my order,which was to be exported. I will be buying more furniture in the future. My family will be flying in to purchase.

Mayra Hernandez was an excellent salesperson. Very helpful & patient!

Mario, our sales representative along with all the other staff we encountered at Eldorado Furniture in Little Havana were excellent. They went above and beyond working as a team to problem solve saw what we saw as potential obstacles, and get us just what we wanted when we needed it. The delivery staff were right on time, and followed our instructions. They were polite, quick, curtious, and completed setup and clean up in not much time at all! Of all the difficulties we experienced making a cross country move, this was not one of them. Thank you very much!

excellent !!

Evelyn is outstanding!!, you can count with her help and support at any time !!
best salesperson at Pembroke store !!

Excellent Company !!

Great products, Great people, Great service.

Your delivery team was excellent! I believe the lead man was named Saul. He was outstanding!

Yakima our Sales Associate; Alenis our Cashier; as well as our Delivery Team were all very professional and courteous. It was a pleasure doing business with El Dorado. I'm very happy! Thank you

Excelente atención por parte del personal del Dorado estamos muy satisfecho con el trato

Apple is absolutely the best sales person. He help me out months in advance as I’m very organized and prepared. It was too far in advance so we had to re-order all of my items and that put extra work on his plate. In addition I swapped out several items once I realized, my place wouldn’t fit certain things or I needed something else. He is just fantastic and provides exceptional service. I highly recommend he gets some sort of award or bonus because he keeps customers coming back, me included! -Victoria Olund

Todo excelente sobre todo la vendedora Milay muy buena agradable ayudando en todo gracias

Very happy with Eldorado !

Delivery Team super nice and attentive very quick and effective

Todo fue muy bien un trato excelente por parte del vendedor y del señor de la oficina
Y los muebles están muy bonitos y con muy buena calidad todo excelente
Inclullendo el personal de la entrega

Gracias

I love you

Rocio Romero is the best salesperson ever, she was professional attentive and listened to me!

My Sales Associate, Maria Hernandez, was excellent. Her knowledge of home design, colors & style is what helped me to purchase what I did & will purchase in the future. Did not get pressured to purchase, gave me advise & time to make my own decision.
Will be buying additional pieces for my new home because of her. She is a jewel for El Dorado!

I am a regular customer and my experience has always been extremely pleasant. Thank you.

The furniture is beautiful and the quality is exceptional

I just love El Dorado furniture… Setting up the delivery without having the calendar open in advance can be somewhat of a challenge and they canceled my order and had to re-submit it because I ordered too early before my move so that process could be worked out, but the sales team and the delivery team were amazing… Apple is wonderful and sales was great .

Edward C was an amazing sales associate and a really great help in getting a couch that we’ve been looking around for weeks. Thank you Ed!

Buying furniture can really be very stressful The whole team actually made it very painless. Thank you

ElDorado went above and beyond accommodating my slim window of delivery. They were so helpful and have the best barstool selection. These rock and swivel and go up and down. They are modern, solid body and have no inclination to tip. I am So Happy...thank you ElDorado!

Nataliyah and Carmen have made our experience truly exceptional. We just moved to this area and have been to other furniture stores, however the professionalism. kindness, and knowledge were overwhelming. They truly want the customer to be happy with their purchase and they have proved themselves over and over again.

We will never sway from ElDorado. The sales people go over and above what they need to do. I have never had this kind of experience from any other furniture store.

Kind regards
Barbara & Steven Grabosky

I am already promoting your store to neighbors and friends at work

Sales and Delivery staff were very helpful and pleasant. Thank you.

EXCELLENT service from your Sale Associate Francisco Navarro. Very friendly and patient, with perfect knowledge about all of the merchandises. I was able to buy my furniture without any pressure.

My Furnishings Associate Martin Figuera was very helpful and guided me through the entire process in a Professional manner. EL DORADO Furniture hired the best of the best! Thank you Martin Figuera.

Excellent experience overall! We are very pleased with the sales person, the furniture and the delivery crew.
Thank you for exceeding our expectations!

My sales person was the best. He took his time and showed me everything that I wanted to see. He told me when my furniture would be delivered and it was with no problems.

Julia the sales rep was amazing! The delivery team very professional love shopping at el dorado!

I had a very pleasant shopping experience. The salesperson, Yunia Ángulo, was very helpful, polite and professional. After the purchase, she kept me informed as to shipping delays and potential delivery schedule. Also, the delivery went smoothly thanks to the courteous, delivery team.

I love El Dorado Furniture. They not only have beautiful and high quality products, but also amazing staff to make your experience pleasant Lee unforgettable. In addition, I received outstanding delivery service. Thank you very much for your dedication and commitment!

Overall buying experience excellent, sales reps. were very friendly and helpful. Delivery crew were also nice
to deal with and professional. We also were promptly notified of an appointment with service dept. due to a damaged piece with one of the items bought.

It has been a wonderful experience.

Delivered team was professional and also the costumer service representative was knowledgeable and cordial, was pleasant purchasing experience

Our Sales Associate, Chris, was absolute fabulous. Available, helpful, informative, efficient, and not pushy. Chris was a pleasure to work with,

Bee shopping since 30 years ago I am very familiar with the service and quality

Very Pleasant experience from start to finish

Eddy Gonzalez has been my family's sales associate for multiple purchases over several years. He is knowledgeable, friendly and patient. All the delivery teams have been great. They are professional, courteous, quick, and pick up after themselves. Two standouts are Labrador M and Pedro Chico. All the furniture I've purchased over the years are of great quality. I would highly recommend El Dorado to friends and family.

The Sales representative, Karen Hershowich was simply phenomenal. Professional, friendly but not your typical pushy salesperson. She was extremely helpful and gave me the space I needed to make my final decision.

Excellent delivery team. On time, friendly and courteous!

Best quality and service.

I am always 100 % satisfied with all my purchases.

My expírience with the Dorado Family was super good thank you for the service you guys give to the community !! I really need to recommend El Dorado Furniture to my family and friends is a excellent work and excellent STAFF members work where I visit it was near my house it was the Palmetto Location in Miami,Fl, thank you again for the great service you guys gave to us.??????????????????

The entire sales and management had a very great attitude likened that of a family gathering comfortable and ease of discussion

The sales lady at the store was extremely nice and efficient. The delivery personnel were excellent!

Cristina Puerto was our sales associate, she have been great in every single visit and purchase we have done . The Delivery team were great and helpful , great team
Thanks

AJ and Mayra are wonderful!
Both are friendly, knowledgeable and patient.
It was an easy exchange when I realized that the stuff I got didn’t look good for the overall appearance.The staff at the office are all great. The delivery personnel were so careful. I love my shopping experience at El Dorado….. perfect!!!

Rey was our sales associate and he was phenomenal. His attention, his patience, and his knowledge were beyond our expectations. A great asset to El Dorado.

Cristina Puerto was absolutely amazing. She treated me like a true friend. Was professional didn’t put pressure and helped me design my bedroom. I’m so happy to work with her

Janis was my sales associate, I have been looking for years for a bed set that would match my Hollywood swank nightstands and dresser without paying a lot of money, Janis showed me a headboard that match perfectly. Janis thank you so much!

Lander was wonderful. Very helpful. Gave us room to shop without hovering and checked on us to answer questions.

The delivery crew was on time, considerate, professional and clean.

I would like to recognize Mr Pedro Chico for his excellent customer service. He and his team has delivered furniture to us before and he has always been very helpful. He certainly put attention to details making sure that furniture is properly ensamble and located accordingly with our decor. It is obvious that Mr Chico is very proud of his job and I honestly believe that you are lucky to have him as a member of your team and he is an asset to your company

Jerry Garcia was our sales professional. Jerry was both professional, well informed, friendly and a pleasure to work with. I don't like shopping but Jerry made it a pleasure.

Very satisfied customer.

Joseph Pallay

Especial trato de Martin el vendedor, excelente profesional, haciéndonos sentir a gusto y en familia al igual que el manager de la tienda que todo el tiempo se mantuvo al tanto de facilitar nuestra compra y que estuviéramos muy satisfechos
Excelentes profesionales que marcan la diferencia dentro de la tienda,

Patricia was my sales associate. She answered all my questions even during her vacation.She is very professional and knowledgeable. Very patient and I would highly recommend her to my family and friends. I very pleasant experience.

I would like to say thank again to tje sales associate Danuel for his patience and dedication in each purchase.