Customer Reviews

It was a marvelous experience thank you

Vendedor excelente,personal de entrega muy eficiente y limpio en su trabajo

Personal de garantía de la tienda muy cordial y amable en la atención al cliente

Gerardo Urrea

GRACIAS

Thank you El Dorado team. We’re El Dorado customers for the last 30 years and all our furniture have been purchased from you from different stores. Please keep up the excellent job

La atención de Cristina muy buena y profesional

El equipo de entrega amables y de igual manera, profesionales

La cama tiene dos defectos y una mesa de noche igual

El equipo de entrega los vio y tomó fotos y le envié las evidencias a la vendedora.

Por lo demás, estoy satisfecha

Our sales agent Sheena was professional, kind and respectful. She made us feel like family. She is an excellent salesperson with expert knowledge.about product and design.

The sales rep was very helpful and gave me very professional advise as to what would work best for my space and went the extra mile to make sure my purchase was exactly what I needed and didn’t try to over sell me.

Compared to Ashley and City Furniture, your delivery was impeccable. It was delivered promptly and in good condition. The price for a solid leather sofa and chair, along with an Italian made TV stand was more than resonable.

An outstanding delivery team: punctual, courteous, and highly professional. They communicated clearly, took great care with the furniture and the space, and completed the delivery flawlessly. A great example of excellent customer service. Lee was amazing. He did a fantastic job, carefully put every piece together and the result was excellent. 100% recommend

Our Sales Associate was Laura Valverde and she was most helpful, knowledgeable, courteous and professional. She is a great representative for Eldorado Furniture. We really appreciated how she left us alone while we looked at the furniture, yet she was nearby in case we had any questions. We will definitely come to El Dorado Furniture for any of our future furniture needs.

Our sales girl was wonderful, very attentive, polite, and knowledgeable… And our delivery guy was super nice and even put plastic bags on his feet to help protect my floors which I appreciated

I Have been El Dorado customer for more than 50 years. I can say you are the Best . Congratulations and HAPPY NEW YEAR!

We sat in most of the chairs till we found the perfect one. sales staff was very patient and helpfull



The delivery was right on time and drivers opened all the boxes.



Was a pleasure shopping and receiving

Your delivery team exceeded my expectation. Promp & timely delivery.

Professional & neat service.

First sofa was damaged but I got an exchange. It's perfect now. The person in charge of the trainee salesperson was amazing so was the delivery people. I. Happy now with my new sofa

We have recommended Eldorado to friends and clients who have purchased from you. This is the second home we have furnished with you.

Every thing was excelente and smooth, we are El Dorado Furniture customers for years and always go back when needed

El Dorado offed quality furniture at a competitive price. The sales people there were-professional, competent, and most important, courteous. They promised and met the scheduled delivery date. We would definitely shop there again.

Francisco was very helpful and knowledgeable about the products that we were interested in. Also the delivery team lead by Denny were very friendly and put together the furniture quickly and accurately.

Adriana was wonderful to work with. We found her to be patient, knowledgeable and professional

Pedro was awesome! Went above and beyond several times!

this is our second major purchase from El Dorado, both times were a very good event. From sales to delivery to after sale / delivery follow up all excelent. Will most definetly visit this store again for any future purchase.

I love my new furniture. Bought it on Saturday and it was delivered at 7 am on Tuesday. Beautiful furniture and great service.

Excellent service from my salesman, Martin, who was very kind and helpful. The delivery gentlemen were very polite and professional. I highly recommend this entire team.

We are very happy with our purchase. Our first visit to your store was very overwhelming, which is a good thing. So many great things to choose from that it took us a second visit to finally make our purchase. The 3 day turnaround from purchase to delivery was AMAZING. Your staff, selection, pricing, and quick turnaround are all 5 star.

Your delivery guys were so professional and easy to work with. They were clean and neat with smiles on their faces. Thank you.

Of course Angel was great to work with

Our salesman, Christian Delgado, has helped us on numerous occasions to purchase furniture. His knowledge of the showroom and decorating experience is very valuable and time saving.

Sales associate and delivery team were fantastic!!!!!

My sales assistant was Erly. He was very knowledgeble and led me to the furniture I was interested in. He was also very nice. I continued to ask for him each time I visited El Dorado to buy more furniture. I am very happy with my purchases.

Sales people were exceptional. Very knowledgeable and friendly. Delivery team was great. Set it up where we wanted it. Explained how all the features worked. Great service

great team - from sales to delivery. thanks again

We have been going to El Dorado for years, and I have a few great things to say. First of all, my wife and I love everything there, especially the decorative stuff too. There's always something interesting. We have bought furniture, bar stools, paintings, lamps and more. The one thing we really love is Hans Prince. We have known and used Hans since 2007. He is just the best in every way. What a great guy, who really goes that extra mile every time. We always find what we need because of him. Every time we go, we ask for Hans, and luckily he's always been there. He is at the top of his game in what he does.

Todo fue excelente,Mario el vendedor y una muchacha que no recuerdo cómo se llama que creo que era la manager, pusieron todo su esfuerzo para mi, gracias a ellos tuve un excelente día, gracias , gracias ,gracias, excelente team, si alguna pregunta la contesté negativa, les pido disculpa porque no domino mucho el inglés , TODO EXCELENTE GRACIAS

Great service and experience.

Our table is beautiful. We love our set. The service was really stellar!!

I have bought furniture at El Dorado before, so I knew that the service and merchandise were good. I will continue to shop there.

Maria, my sales representative was amazing. Her help was great, she answered all my questions without pushing product on me. Next time when I came back I wanted working only with her and again experience was anything I wanted.

Definitely will recommend and purchase more furniture from El Dorado. Very professional and easy to communicate delivery team. Since we live in apartment complex, it has some challenges. Was not a problem for them. Thank you El Dorado for making my shopping for furniture easy and pleasant!

We enjoyed our experience and working with Mihajlo. We will be back and will ask for him as well as recommend the store and Mihajlo to anyone of our friends.

Maribel Tabraue was great I will recommend her to all my friends and family

Mi experiencia fue excelente el vendedor me ayudó a encontrar lo que buscaba con buena actitud , el trato fue excelente muy profesional

Great experience and we love our new couch!

Great professional experience overall

The experience was excellent with sales dept with Martha Ruiz she was very professional and should us all the furniture and Dining room tables and bedroom mattresses gave us the options of color and specific size we needed for our house. Also to mention the Delivery dept was excellent and very professional and on time.

Previous customer. This is my second purchase.

Great selection, and service.

I have always had very good experience shopping at El dorado. Service always awesome. Shipping fast and efficient .

Always a great selection of furniture & accessories.Everyone was friendly & helpful. The delivery is always "A" plus.I am a returning customer & love this place.

My shopping experience was amazing Adam Ruff my salesperson the best through whole process follow up and after my mattress delivered. I will be a forever customer.

The service was very professional

Our sales associate was Lin Guerreiro at the Pembroke Pines store. She was absolutely fantastic. I've shopped there before over the years but never had such a proffessional, friendly, efficent and competent assistant than her. She knew all the inventory so well, that when we had something we did or didnt like, she would walk us directly to other options that fit the bill. Then, when we recieved our first shipment I had an issue. I texted her and within 2 minutes she answered. She then communicated back and forth over a period of 5 days until we received our second shipment and everything was finalized perfectly to our satisfaction. I didnt think that type of personal service even existed anymore to be honest.. We will 100% make El Dorado our first stop shop around for anything we need in the future - truthfully, because of her.

Very pleasant experience. I’ve bought before n have always been satisfied

Was amazing , I loved it

I am just also going to put my above comments and review here as well since it sums it all up.



Everything from walking into the showroom, picking out the furniture and working with the very patient salesperson all the way to the delivery and set up to the follow up call to check in was SEAMLESS! I am a sales manager myself and this is the best customer service I’ve ever experienced and the bonus is I love all the pieces I bought and they look even more expensive and of high quality than what I paid for.

I thank your entire team at El Dorado furniture.

Best,

Danijela Vujnovic

Our salesman, Pedro Peralta, did an excellent job. He even placed an additional order for us on his day off, which was much appreciated.

Sales rep Alex Jean Baptisya was excelled at his job. He understood my shopping list and budget. He did not distract me or try to sell me merchandise I did not want. He showed me more options than what I had selected online and explained the pros and cons versus price. It’s been a week since my purchase and my husband and I are happier everyday that we made the right selection. I did find prices much higher than what I had expected. I imagine is the economy uncertainty that makes stores like El Dorado plan prices for a very likely higher inflation/recession.

My sales associate, Rocio, was very helpful. All employees are very friendly and professional.

We will definitely be back. Raul was professional and very knowledgeable delivery drivers were excellent. A great experience.

We are very pleased, always love your furniture

Always a pleasure - kind and informative- Wesley Chapel location stocked very well.

overall excellent experience. We have shopped at El Dorado for many years now.

Excellent Service.

We had a wonderful experience shopping for furniture at El Dorado on Palmetto Boulevard. From the moment we walked in, the customer service was outstanding, especially thanks to Mr. Raul Gomez. His professionalism, deep product knowledge, and genuine kindness truly stood out. Raul took the time to understand our needs, offered thoughtful recommendations, and ensured that every detail of our purchase was handled with care and responsibility.

It’s rare to come across a salesperson who combines such warmth and expertise. He made the entire process smooth and enjoyable for our family. We sincerely consider him one of the best sales professionals we’ve ever encountered.

Highly recommend visiting this location and asking for Raul — you’ll be in great hands!

My sales person MARIA was just the most helpful, friendly, kind and understood my hesitation/decision making at times and gave me the time I needed for the decision without any pressure....The delivery guys were also amazing on both

deliveries and thank you Eldorado for allowing me to exchange the coffee table after 10 days when I felt the previous one was too small....We are very pleased with the furniture and the shopping experience. Thank you !!

Pnina & Arie Dagon

From the selling team (Silvia and Nestor) they both were really helpful and made our experience the greatest! The delivery team (Team 254) were very professional, kind and helpful as well. We loved our El Dorado experience!

Bought three beautiful pieces of white leather sofas by phone as I am not able to go over to Wesley chapel. Received delivery on time (1/2 hr early) which was wonderful. Received papers by tex and all special instructions. Service and info is great.

Overall, my furniture shopping experience was positive. I would definitely shop at this store again and recommend it to anyone looking for quality furniture .”

Would like to thank your sell rep. Roger Conant for his exceptional service. He was very professional, friendly , helpful and knowledgeable of your products.

The sales person Roger Conant at your Coconut Creek location was very knowledgeable and professional in every aspect. We were very impressed by his willingness to help us out with outstanding service.

Finding the Monte Carlo chairs and sofa was one of my best find at El Dorado. I am happy that the buyers for El Dorado search to bring this level of quality, style and value for consumers who want that modern highend look without the highend price tag. The Monte Carlo is great affordable option to the Dynasty outdoor furniture by Skyline Design. Well done El Dorado!

Sandra Escobar was very professional and helpful.

The delivery guys were amazing !

I had a great experience at El Dorado Furniture and I would recommend it to family and friends

You guys have the Best showroom and staff members by far CONGRATULATIONS ! thank you

My Shopping Experience were very exceptional. To include the sales representative Mrs. YANET MORENO, Hoo met us at the entrance. and the El Dorado manager and accounting personnel staff that help us with the holeprocess of the Purchase with the furnitures.

Their professionalism were very outstanding. I like congratulate the entire staff for a job well done.



Judith & Cesar Perez

Top tier service (as always) from Dulce. The rest of the team including the office and delivery personnel make the whole experience very pleasant.



Thanks for coming through again!

Natalia and her manager were exceptionally attentive to our needs efficiently and knowledgeable. Great service, great location,

We will be back again.

We are repeat customers. All good as always.

All the staff are very professional and courteous. Gypsy and Yari are just great to work with. I've already told many people about your place, and I will continue to do so. All around Great experience.

Michael J. Lord!

The show room is amazing , sales associates are very professional and all products on displays are all Wow !!!

Thank you !

Christian our sales Rep was Fantastic He followed through our sofa bed journey Very knowledgeable about ELDorados products Kudos

And I was Amazed at the furniture delivery men they were here on time and were excellent

Never have I had such a wonderful experience

We really recommend this furniture store and the sale associate thank you

excelente service from our salesman and also the delivery team, great experience

All of my furniture is from El Dorado. Sales representative, Alex Jean-Baptiste, , was very knowledgeable and not at all pushy. We found what we wanted and were very excited. Good value. My sister left her sunglasses there and Alex went out of his way to find them and mail them to her.



Delivery team arrived early. They were extremely pleasant and very efficient. They were respectful of my home and made sure my piece was place exactly where we wanted.



It was a flawless experience from the moment we walked into the showroom until the delivery team walked out the door.

We have bought several things from El Dorado throughout the years and have always been happy with our purchases.

Buen trato y servicio en la tienda por parte del vendedor Eduardo y también fueron excelentes las dos personas encargadas del delivery Pedro y Damián.. gracias

Salesman Gabriel Torres was very helpful, patient and informative. We will return to him for future purchases.

The delivery personnel with Pedro Chico as driver was also very kind, courteous and pleasing.

Great Team!

Sales person Steven Roll is the person we always use when we shop here. He is patient, calm, cool and knowledgable. We have recommended him to several of our friends.



The delivery team was great. I believe they have made previous deliveries to us. Professional, friendly, courteous and efficient. Couldn't ask for more.

Sales Associate, Dora Monsalve was very knowledgeable and helpful. She's very professional and knows her job. I felt very comfortable with making the purchase. I will be returning to buy bedroom furniture and will be requesting Ms Monsalve.

Great job by Henry(sales associate) very knowledgeable, he show us different options and we found what we were looking for.



Good selection of leather sectionals with chaise.

Barbara Bauza Diaz is true professional....patient and caring for the consumer concerns. Answered all our questions and made the purchase simple and easy.

Happy to be a customer El Dorado Furniture. I received the best service from my sales representative.

our sales person, Collin, went above and beyond to make sure we saw all options of sofas you offered based upon our need and room dimensions.

He texted and called us to follow-up for need, changes and satisfaction.

we went back and bought another piece from him.

Our sales associate was magnificent!! Loved his service!! The delivery team was great as well! Polite, courteous and respectful!! Very clean and professional!! Thank you!!

Excellent service, very professional staff, we will return!!

I wouldn’t really like to express that the sales person Abby was absolutely great on point about everything great advice. Also following up with us on other pieces of furniture that we wanted in the future there’s not enough words for me to type in this to let you know how great she was. We will look for Abby when we come to El Dorado. I refuse to purchase from any other sales person that’s how great she was I own a business. She is a great representative for your company. I would hire her in a heartbeat. Thank you again Abby for everything.

Henry was my Sales Associate at the Pembroke Pines Location. Best sales representative. Super helpful, knowledgeable and professional. I would give him more than a 10 star rating if it was possible.

The staff were excellent, from.the Sales Associate Maribel, to the Delivery Team Hugo and colleague.



These emoyees, are a great asset to El Dorado.

Everything was outstanding, would definitely use you in the future! My sales rep was Awesome!

Good customer service and good communication with the team.

The girl that helped me was very knowledgeable very attentive, gave us space to be able to discuss what we wanted wondered the store for some time and she would check in to see if we had any questions. Gave tons of feedback, She was very honest and just great to work with.

Delivery crew were excellent.

Very courteous, exceptionally clean and organized

Our sales rep Yaz was wonderful

Very professional and a pleasure to work with

Quite knowledgeable about the selection of furniture and guided us accordingly

Followed up by calling us and advising



Definitely would recommend him

I actually told my friend to go to ElDorado and ask for him

Cira was absolutely wonderful and cared for all of our needs. Very patient and showed many recommendations for our sectional sofa needs.

After a month with the Sofa, we broke it in with our baby and we are having loads of fun with it.

Thank you Cira!