Store Locations and Hours

There are currently 11 El Dorado Furniture locations throughout South Florida. Use our Store Locator to find the El Dorado Furniture Showroom nearest you. Our regular store hours are:

Monday - Saturday 10am to 9pm
Sunday 11am to 6pm

Furniture and Mattress Outlet

The El Dorado Furniture and Mattress Outlet offers significantly reduced prices on many items including sofas, dining sets, wall units, and more. Use our Store Locator to find our Furniture and Mattress Outlet. The Furniture and Mattress Outlet’s store hours are:

Monday - Saturday 10am to 7pm
Sunday 11am to 6pm

Virtual Boulevard

See what all the fuss is about! Take a virtual tour of one of El Dorado Furniture's exclusive Boulevard showrooms by clicking here.

Online Catalog

ElDoradoFurniture.com makes it easy to find the items you're looking for. Browse our online catalog by category or use the search tool to find a specific piece. You can even search by a product's name or SKU number to find the exact piece you're looking for.

You can browse our latest seasonal catalog from the ElDoradoFurniture.com home page.

How to Sign Up

Our online newsletter gives you a sneak peek at the latest styles in furniture and includes special offers and savings opportunities. Sign up at the ElDoradoFurniture.com home page.

About Gift Cards

El Dorado Furniture gift cards are easy to use and make a great gift for just about anyone! They can be purchased at any El Dorado Furniture showroom. El Dorado Furniture gift cards are not currently redeemable online.

Payment Methods

ElDoradoFurniture.com accepts all major credit cards including VISA, MasterCard, American Express, and Discover as well as PayPal payments and wire transfers. In addition, El Dorado Furniture also accepts personal and traveler's checks.

Financing Options

El Dorado Furniture offers many financing options to fit your budget. Visit one of our stores to apply for an El Dorado Furniture credit card. El Dorado Furniture credit card applications are not currently available online.

Billing and Shipping Addresses

If your Billing Address is different from your Shipping Address, you will be contacted by our Customer Care department. For your protection, ElDoradoFurniture.com requires that any alternate Shipping Address be listed as an alternate address with your credit card company.

Changes to your Shipping Address must be made at least 48 hours prior to your scheduled delivery date. Any address changes must be verified by a Customer Care agent before they are confirmed. This may delay your delivery date.

Do you deliver to my area?

Yes! El Dorado Furniture and ElDoradoFurniture.com currently ship across the United States, and offer export services all over the world.

What services are included for local deliveries?

El Dorado Furniture and ElDoradoFurniture.com offer White Glove in-home delivery on all furniture items within our delivery area (from Key West, FL to Tampa and Orlando, FL). White Glove in-home delivery includes the following services:

• Uncrating and unpacking
• Inspection and preparation
• Delivery to the room of your choice by delivery professionals
• Placement of furniture pieces
• Assembly of furniture pieces
• Removal of debris associated with delivery
• In-home service warranty

What services are included for out-of-state deliveries?

We offer three levels of delivery services for orders outside our delivery area.

Curbside Delivery

Your order will be dropped off at your home under the first available dry area. Curbside delivery includes the following services:

• Inspection and preparation for transit
• Coverage of incidentals during transit

In Home Drop off

For an additional fee, you can receive the benefits of having your furniture delivered inside your home which includes the following services:

• Inspection and preparation for transit
• Uncrating and unpacking
• Removal of debris associated with delivery
• Drop off of the furniture will be inside the home
• No Assembly of the furniture is included

In Home-Room of Choice Drop off

For an additional fee, you can receive the benefits of having your furniture delivered inside your room of choice which includes the following services:

• Inspection and preparation for transit
• Uncrating and unpacking
• Removal of debris associated with delivery
• Drop off of the furniture will be inside the home in the room of your choice
• No assembly of the furniture is included

When will I receive my order?

El Dorado Furniture offers same-day and next-day delivery to Dade, Broward, and Palm Beach Counties for in-store orders. Customers within our delivery area can request a specific delivery time frame for an additional fee.

Orders placed on ElDoradoFurniture.com are typically ready to leave our Distribution Center within 48 hours of payment verification, provided the selected items are in stock.

For all orders, our delivery team will contact you to confirm your chosen delivery date. Please be available on the confirmed date to ensure timely delivery. To reschedule your delivery date, please contact Customer Care toll free at 1-888-451-7800.

Deliveries outside the tri-county area are scheduled as needed. You will be contacted with an estimated delivery date.

Time frames are subject to change without notice depending on road and weather conditions.

What are your delivery fees?

Delivery fees vary depending on your delivery area. For ElDoradoFurniture.com orders, you will see the estimated shipping fee once you have added items to your Shopping Cart and entered your ZIP code. If you do not immediately see a shipping fee, contact Customer Care toll free at 1-888-451-7800 or e-mail us with your shipping address and the pieces you would like to purchase and a Customer Care agent will contact you with a delivery quote within 24 hours.

Freight Tracking and Delivery

All El Dorado Furniture and ElDoradoFurniture.com freight deliveries are confirmed with the customer before the items are loaded onto the delivery truck. A Delivery Professional will re-confirm the time of delivery one hour prior to arrival.

El Dorado Furniture and ElDoradoFurniture.com provide tracking numbers for deliveries shipped via FedEx, UPS, or USPS.

You can track your local order online by clicking here.

Can I pick up my order?

Yes! Pick-up is available from our main Distribution Center located at:

4200 Northwest 167th Street
Miami Gardens, FL 33054

Please keep the following in mind when picking up your order:

• Customers must provide a safe and adequate vehicle to transport their merchandise.
• Customers picking up ElDoradoFurniture.com orders will need to present the credit card used to pay for their order and a valid photo ID at the time they pick up their merchandise. Merchandise will not be released without proper identification.
• El Dorado Furniture assumes no responsibility for damage to furniture, auto, or other property nor for personal injury that may occur as a result of unsafe loading or assembly.

You can pick up your order during the following times:

Monday - Saturday 10am to 9pm
Sunday 12pm to 6pm

To pick up your online order, choose the "Local Pick-Up" option in the Shopping Cart.

I get a message telling me my online order can’t be processed. Why?

Incorrectly entered addresses are the most common reason for declined orders. Verify your billing and shipping addresses to make sure they are entered correctly. Make sure your payment information is correct and up to date as well. If you are still having trouble placing your order, e-mail us or call our Customer Care department toll free at 1-888-451-7800.

What if my furniture was damaged during delivery?

If an item arrives damaged, inspect all delivered items with the Delivery Professional present. Note the damaged items on the delivery ticket. The Delivery Professional will confirm and take back the damaged items. You can then request a replacement (at no additional cost to you) or a refund for the damaged items.

What if I notice my furniture is damaged after I have received my order?

If you discover that an item is damaged after you have received your order, call our Customer Care department toll free at 1-888-451-7800 for assistance.

Cancelations

Customers have up to 90 days from placing their order to cancel it and request a refund. Once the cancelation has been confirmed, the full amount will be credited back to the original payment method used within 10 business days. Customers may also cancel partial orders and request a refund for the canceled items. If an order is not picked up or delivered after 90 days and a refund has not been issued or requested, the customer will receive a refund in the form of store credit only.

Returns

El Dorado Furniture and ElDoradoFurniture.com only accept returns at the point of delivery. Simply inform the Delivery Professional which piece or pieces you would like to return. Please allow 5-7 business days for your return to be processed. Note that delivery fees are non-refundable.

Can you remove my old mattress?

If you have purchased a new mattress from El Dorado Furniture or ElDoradoFurniture.com, our delivery professionals will remove and properly dispose of your old mattress when your new mattress is delivered. In keeping with OSHA guidelines, we can only pick up clean, stain-free mattresses.

Décor Services

El Dorado Furniture and ElDoradoFurniture.com offer free home decorating advice from our design experts. Whether you need some tips on sprucing up a single room or want to decorate your entire home, our expert interior designers are here to help. E-mail us to set up a complimentary consultation at the store or in your home.

Room Planner

Are you a do-it-yourselfer? Use the Room Planner to virtually move your furniture around with a few simple clicks. Get a better idea of what a room will look like before buying a single piece.

Careers

We are always looking for qualified individuals to join the El Dorado Furniture family. Click here to see what career opportunities are currently available.

In the News

Check out our In the News section to find out the latest about El Dorado Furniture.

Community

El Dorado Furniture is well-known for giving back to the community, particularly to children and families. El Dorado actively works with many organizations in an effort to help those in need. Click here to see just some of the organizations El Dorado has worked with.

In 2007, El Dorado Furniture celebrated its 40th anniversary with "40 Years, 40 Families," an unprecedented donation program to show its appreciation to the South Florida community. With the help of Neighbors 4 Neighbors and its media partners, El Dorado helped 40 needy families by giving them new home furnishings, changing their lives for the better. Click here to see more.

Diversity

In addition to being an equal-opportunity employer, El Dorado embraces diversity in every aspect. Click here for a message from El Dorado Furniture President, Luis E. Capó.

El Dorado Furniture is firmly committed to diversity in all areas of the business. We understand that there is much to gain from the many cultures and perspectives, and that a diverse workforce makes our organization more effective in meeting the needs of our customers.

Agreement

Placing an order through ElDoradoFurniture.com constitutes an agreement between the Customer and ElDoradoFurniture.com. This agreement cannot be altered, unless agreed upon and expressly written by both parties. El Dorado Furniture and ElDoradoFurniture.com reserve the right to correct any errors in pricing, fees, product information, or calculations used in computing your purchase price at any given time. All Prices and fees are in U.S. funds. Prices shown on product detail pages do not include shipping, handling, delivery fees, or taxes.

Warranty Information

ElDoradoFurniture.com warrants to the purchasing Customer that the purchased merchandise is free of any defects in material or workmanship for a period of 90 days after acceptance of the merchandise. This warranty has limitations, as indicated below. During the 90-day warranty period, ElDoradoFurniture.com will service the merchandise, at no cost to the Customer. Merchandise serviced during the warranty period, including replacement parts, is warranted for the remainder of the original warranty period only. The Limited Warranty is granted exclusively to the original purchasing Customer and is not transferable.

Contact us to request a copy of the full warranty.

How to Contact Us

At El Dorado Furniture and ElDoradoFurniture.com, your satisfaction is very important to us. We’re committed to making your in-store and online shopping experiences as smooth as possible. Our Customer Care agents can help you place an online order, or assist you with any other issues you may have. E-mail us or call us toll free at 1-888-451-7800.

Background

Established in South Florida in 1967, El Dorado Furniture has grown to become the largest Hispanic-owned retail enterprise in the United States. With services offered all over the world, the family-owned company is ranked among the top 50 furniture retailers in the country. There are currently 10 El Dorado Furniture showrooms and one outlet center in South Florida.

Innovations

El Dorado Boulevard

In 1994, El Dorado Furniture introduced its first Boulevard showroom. The Boulevard is a cutting-edge concept that truly enhances the conventional shopping experience. Instead of browsing a typical furniture showroom, customers walk down a strip resembling an old-fashioned city street. Quaint benches and street lamps line the main street, which is surrounded by wondrous facades ranging from 16th-Century-inspired stained glass windows to ancient Egyptian hieroglyphics. More than 20 individually themed storefronts open into specialized furniture shops, each showcasing the latest furniture styles for every room in the home. The Boulevard concept would eventually be integrated into all of El Dorado Furniture's main showrooms; it remains one of the biggest draws for customers seeking a fresh and unique shopping experience.

Same Day Delivery

El Dorado rocked the furniture industry once again in 1996 by becoming the first furniture retailer to offer wide-area same day delivery service. The groundbreaking success of this innovation ensured El Dorado's continued success and positioned it as a leader in the furniture industry.

Carlo Perazzi

In addition to a virtually unrivaled selection of furniture from manufacturers all over the world, El Dorado carries its signature Carlo Perazzi collection. This contemporary furniture line has become one of El Dorado's top sellers, offering customers an array of modern colors and designs they can’t find anywhere else.

Awards and Achievements

El Dorado has received numerous awards and accolades throughout the years. The following are just some of those awards:

2010 - El Dorado founder, Manuel Capó, honored with the "Big Heart Humanitarian Award in Business" by the American Heart Association
2009 - El Dorado founder, Manuel Capó, awarded the "Lifetime Achievement Award" by both Furniture Today Magazine and the Latin Builder’s Association
2005 - Named "Retailer of the Year" by Furniture Today Magazine
2003 - Recipient of the City of Hope’s "Spirit of Life Award"
2003 - Recipient of the "Cutting Edge Award," presented by the Greater Miami Chamber of Commerce
1999 - Named "Retailer of the Year" by the National Home Furnishings Association
1999 - Named "Residential Furniture Retailer of the Year" by the Latin Builders Association
1999 - Recipient of the "Legacy of Excellence Award"
1999 - Named "Top Hispanic Company of the Year" by the South Beach Hispanic Chamber of Commerce
1998 - Named "Business of the Year" by the Hialeah Chamber of Commerce

History

The origins of El Dorado Furniture date back to the 1920's in the Cuban province of Pinar del Rio. There, a young man named Simon Capó made a living trading farm products and fixing furniture. Simon eventually cultivated his trade into a chain of furniture stores called "Casa Capó." By 1950, Casa Capó was one of the largest furniture manufacturing and retail enterprises in Cuba. During this time, Simon's youngest son, Manuel, married his wife Aida, and together they raised six sons.

In 1959, the Castro regime rose to power and confiscated all private enterprises, including Casa Capó. In 1966, Manuel Capó fled Cuba with two of his sons, Luis and Carlos, leaving behind the rest of his family in hopes of making a better life for them in America. The three men escaped the island on a small sailboat called "El Dorado." After a treacherous journey, they arrived in Mexico and eventually made their way to the United States.

Once in the U.S., Manuel and his sons worked on what they knew best: furniture. On June 27th, 1967, just seven months after their arrival, the Capós opened their first furniture store on Miami's Calle Ocho (Eighth Street), in the heart of Little Havana. They named the store after the boat they sailed to freedom: El Dorado. The small furniture store would soon flourish and take its first steps towards expansion, thanks to a $10,000 loan from the Small Business Administration.

In 1967, Manuel's wife, Aida, and their three younger sons, Julio, Pedro, and Jesus, arrived in Miami and were reunited with their family. Dagoberto, the eldest son, reunited with the family in 1979, after years as a political prisoner in Cuba. The Capós' seventh son, Roberto, was born in the United States.

More than 40 years later, Manuel Capó's legacy lives on through his sons, who all make up the company's Board of Directors. His grandchildren also help run the business and are integral to the organization and day-to-day workings of the company. These family ties ensure that El Dorado Furniture continues to uphold the values and ideals first exhibited by an ordinary man with an extraordinary vision.